Continuing Education
? Note: Also code CC230052 - may also submit with code CC230032?
Presenter: The Pet Biz Wiz
Contact: Dominic Hodgson
Email: dom@petbizwiz.com
"Proof Positive: Successful Teams Seek Psychological Safety"
Presenter: Owners of Dog Daycare
Contact: Phil Richmond
“Infection Control and Prevention to Protect the Pets, Your Staff, and Your Pet Care Business”
Presenter: PACCC Webinar
Contact: Annette Uda
Email: annette@petairapy.com
“Stop the Cough! This Dog has a New Trick to Fight Infectious Respiratory Disease”
Presenter: Owners of Dog Daycare
Contact: Jeanne Goodfellow
Email: jeanne.goodfellow@merck.com
(1-hour session; KEYNOTE) KEYNOTE SESSION: Lead the Field: How to Be the Undisputed Pet Biz Champion in Your Community Speaker: Dominic Hodgson
Presenter: Dog Handler Academy
Contact: Eve Molzhon - Business Leadership Summit
Email: doghandleracademy@gmail.com
(1-hour session) Session: April Goodwin
Presenter: Dog Handler Academy
Contact: Eve Molzhon - Business Leadership Summit
Email: doghandleracademy@gmail.com
(1-hour session) Session: Boosting Performance & Morale: Designing Effective Incentive Bonus Programs for Your Pet Business Speaker: Kelli Dodds
Presenter: Dog Handler Academy
Contact: Eve Molzhon - Business Leadership Summit
Email: doghandleracademy@gmail.com
(1-hour session) Session: Employee Retention & Engagement Speakers: Rob Van Craenenbroeck & Eve Molzhon
Presenter: Dog Handler Academy
Contact: Eve Molzhon - Business Leadership Summit
Email: doghandleracademy@gmail.com
(1-hour session) Session: Functional Organization for Your Business Speaker: Sherry Acanfora-Ruohomaki
Presenter: Dog Handler Academy
Contact: Eve Molzhon - Business Leadership Summit
Email: doghandleracademy@gmail.com
(1-hour session) Session: How to Properly Structure Your Business: Tax Efficiency and Asset Protection for the Small Business Owner Speaker: Brian T. Boyd
Presenter: Dog Handler Academy
Contact: Eve Molzhon - Business Leadership Summit
Email: doghandleracademy@gmail.com
(1-hour session) Session: It’s 5:00 Somewhere: Time to Blend Culture, Systems, and People Speaker: Mark Klaiman
Presenter: Dog Handler Academy
Contact: Eve Molzhon - Business Leadership Summit
Email: doghandleracademy@gmail.com
(1-hour session) Session: The Magic Touch: How to Disnify Your Pet Business and Create Legendary Client Experiences Speaker: Dominic Hodgson
Presenter: Dog Handler Academy
Contact: Eve Molzhon - Business Leadership Summit
Email: doghandleracademy@gmail.com
(2-hour session) Session: An All-Hazards Approach to Business Emergency Preparedness Speaker: Madison Warner
Presenter: Dog Handler Academy
Contact: Eve Molzhon - Business Leadership Summit
Email: doghandleracademy@gmail.com
(2-hour session) Session: One KPI to Rule Them All: How to Master Productivity, Eliminate Employee Overspend, and Maximize Profits Speaker: Sean Felty
Presenter: Dog Handler Academy
Contact: Eve Molzhon - Business Leadership Summit
Email: doghandleracademy@gmail.com
10 Questions to Ask Every Marketer During Their Pitch
Presenter: IBPSA
Contact: Phil Barnhart
2023 IBPSA State of the Industry
Presenter: IBPSA
Contact: Carmen Rustenbeck
Email: carmen@ibpsa.com
2024 Profit Network Workshop
Presenter: The Dog Gurus
Contact: Kari Campbell
Email: kari@thedoggurus.com
2024 Virtual Profit Network Fall Workshop
Presenter: The Dog Gurus
Contact: Kari Campbell
Email: kari@thedoggurus.com
2025 Dog Gurus Pet Care Growth Workshop
Presenter: Dog Gurus
Contact: Sarah Horn
Email: Sarah@thedoggurus.com
2025 Profit Network Workshop
Presenter: Dog Gurus
Contact: Sarah Horn
Email: sarah@thedoggurus.com
3 Web Marketing Secrets to Huge Success and a More Profitable 2018
Presenter: Market Hardware
Contact: Doug Schatz with Mike Civetti
5 Keys to Unlocking Your Leadership Potential - The Magic of Leadership
Presenter: Summer Jelinik
Contact: Summer Jelinik
5 Star Customer Service – Why it Matters - Mallory Poirier
Presenter: PackPro Masterclass
Contact: Mallory Poirier
Email: mkpoirier89@gmail.com
5 Step Formula for Skyrocketing New Leads and Winning More Referrals
Presenter: Market Hardware
Contact: Doug Schatz
7 Digital Marketing Moves to Transform Your Business (Duane Carey)
Presenter: IMPACT Marketing
Contact: Duane Carey
Email: dcarey@impactmarketing.net
A Blueprint for Excellence
Presenter: Amy Hillis
Contact: Amy Hillis
A Recipe for Success from Pioneers in Pet Care
Presenter: Courtney Emkin
Contact: Courtney & Bart
A Year in Review: Pet Poison Helpline Toxin Trends
Presenter: PACCC/Dr. Jen the Vet/Dr. Renee Schmid
Contact: Dr. Jen Chatfield
Email: jen@drjenthevet.com
Accountability in Action: managing poor performers and strengthening leadership
Presenter: ODDball
Contact: Phillip Paris, Dan Poirier, & Mallory Poirier
Email: liz@yorkbarkandplay.com
Accounting Basics 101
Presenter: PACCC
Contact: Jamie Engerdahl
Add-on Revenues (August 27th)
Presenter: IBPSA
Contact: carmen Rustenbeck
Email: carmen@IBPSA.com
Adding on to Your Fur-nancials: Exploring Revenue Streams Beyond Boarding and Daycare
Presenter: Dog Handler Academy Business Leadership Summit
Contact: Eve Molzhon
Are you and your business ready for a general manager
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: susan@thedoggurus.com
Are You Ready for a Manager?
Presenter: PetBizGURU
Contact: Janie Budnick
Email: petsitterguru@gmail.com
Are You Safety Savvy? You Might Not Know What You Think You Know (and Stump Your Toe)
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Assessments: Are They a Pass, a Fail, or a Useful Learning Tool?
Presenter: University of Doglando
Contact: Teena Patel
Email: teena@doglando.com
Back Safety Proper Lifting Program
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Backyards safe and fun
Presenter: Natura
Contact: Serge Traylor
Badass Boundaries: Business Basics for Balance
Presenter: PetBizGURU
Contact: Janie Budnick
Email: petsitterguru@gmail.com
Barking Up The Right Tree: Preventing & Managing Canine Infectious Respiratory Disease in Veterinary & Boarding Facilities
Presenter: Fear Free / Sami Engle Price
Contact: Sami Engle Price
Email: sengle@penderpetretreat.com
Be the Expert. Claim the Crown. Eliminate the Competition - Dom Hodgson
Presenter: IBPSA Confrerence
Contact: Carmen Rustenbeck
Email: Carmen@ibpsa.com
Begin With The End: Exit Planning For Your Pet Business
Presenter: PetBizGURU
Contact: Janie Budnick
Email: petsitterguru@gmail.com
Behavioral Assessment in a Shelter Environment
Presenter: Fear Free
Contact: Lexington Becker - Fear free
Email: lbecker@fearfreepets.com
Behavioral Medications: What Daycare Staff Need to Know
Presenter: Owners of Dog Daycare
Contact: Valli Parthasarathy
Email: info@synergybehavior.com
Being Happy in Your Workplace: How to Build Client and Financial Capital by Learning Key Conflict Resolution Tools
Presenter: IBPSA
Contact: Debra Vey-Voda-Hamilton
Belly Rub or take my keys and wallet:The body Language that tells you the difference (Amanda Erik Schwartzwalder)
Presenter: ODD Ball
Contact: Rayne Reitnauer (ODD Ball)
Email: rayne@coldnoselodge.com
Best Cleaning Practices & why they work
Presenter: Health Technologies
Contact: Mel Forbes
Best Practices for Progressive Discipline and Termination
Presenter: IBPSA
Contact: Wendy Christie
Best Practices Sharing with PACCC - Animal Enrichment
Presenter: PACCC Webinar
Contact: Jessica Zellmer
Email: workingwithpaws@gmail.com
Best Practices Sharing with PACCC Continuing education for you and your team
Presenter: PACCC Webinar
Contact: Jessica Zellmer
Email: workingwithpaws@gmail.com
Best Practices Summer Edition
Presenter: PACCC
Contact: Jess Zellmer
Email: workingwithpaws@gmail.com
Best Year Ever Strategy Week
Presenter: PetBizGURU
Contact: Janie Budnick
Email: petsitterguru@gmail.com
Beyond Haircuts or Exit Baths – Build Your Bath & Brush Business
Contact: DHA Business Leadership Summit
Bloodborne Pathogen Program
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Brand protection for pet businesses with a special segment on social media
Presenter: Ankhi-Krol Law
Contact: Shahrina Ankhi-Krol
Bringing Fear Free Into the Home: Practical Strategies for Pet Sitters
Presenter: Fear Free
Contact: Fear Free - Lexington Becker
Email: lbecker@fearfreepets.com
Bringing in more customers and building your brand with FB Ads
Presenter: Fernando Camacho
Contact: Fernando Camacho
Build a Financial Plan That Drives Profitability and Long-Term Growth
Contact: DHA Business Leadership Summit
Build Your Dream Team (Joe Latona)
Presenter: WalkerScout LLC
Contact: Joe Latona
Email: joe@walkerscout.com
Building a Profitable Pet Retail Program In-Store and Online
Contact: DHA Business Leadership Summit
Building a Team That Stays Without Breaking the Bank
Contact: DHA Business Leadership Summit
Building a Volunteer Training Program
Presenter: Fear Free
Contact: Fear Free - Lexington Becker
Email: lbecker@fearfreepets.com
Building Relationships with Behaviorally Challenged Dogs: A Guide for Pet Sitters and Walkers
Presenter: Challenging Dogs
Contact: Susan Aceti
Email: saceti@challengingdogs.com
Building Your Dream Team
Presenter: Dog Handler Academy Business Leadership Summit
Contact: Rob Van Craenenbroeck & Sandra Noworul
Business Breakthrough Workshop
Presenter: The Dog Gurus
Contact: Kari Campbell
Email: kari@thedoggurus.com
Business Breakthrough Workshop
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: susan@thedoggurus.com
Business Breakthrough Workshop
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: susan@thedoggurus.com
Business Financials - Which Numbers you Should Be Paying Attention To (Tues)
Presenter: IBPSA
Contact: Anne-Marie Kaden
Business Growth and Dog Behavior Summit
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: support@thedoggurus.com
Calm in the Kennel: Evidence based strategies to help your team manage Anxiety (courtneyGustafson and Chris Purcell)
Presenter: ODD Ball
Contact: Rayne Reitnauer (ODD Ball)
Email: rayne@coldnoselodge.com
Can Benevolent Leadership End Your Staff Drama?
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: susan@thedoggurus.com
Canine Behavior & Communication
Presenter: Fetch Find
Contact: Melanie Jansen
Email: melanie@fetchfind.com
Canine Body Language and Social Behavior: A Veterinary Behaviorist's Perspective
Presenter: Owners of Dog Daycare
Contact: Valli Parthasarathy
Email: info@synergybehavior.com
Canine Coach Module 1
Presenter: Colleen Demling (withdrew application)
Contact: Colleen Demling
Email: colleend@dogtopia.com
Canine Communication & Learning Theory
Presenter: Hailee Dix
Contact: Hailee Dix
Email: hailee@dogmatraining.com
Canine Cough FB Live
Presenter: PACCC
Contact: Stephanie Shipley
Email: stephanie@pawandorder.ca
Canine Enrichment Experts: The Dog Trainers Roundtable
Presenter: The Pet Biz Wiz
Contact: Dominic Hodgson
Email: dom@petbizwiz.com
Canine Health & Wellness
Presenter: Fetch Find
Contact: Melanie Jansen
Email: melanie@fetchfind.com
Canine Health, First Aid, & CPR
Presenter: PackPro
Contact: Mallory Poirier
Email: mkpoirier89@gmail.com
Canine Infectious Respiratory Disease Complex with Dr. Michelle Chang
Presenter: PACCC
Contact: Current chair or vice chair - hosted by PACCC
Canine Leptospirosis: Updates in Recommendations and Clinical Presentation
Presenter: PACCC/Dr. Jen the Vet/Dr. Renee Schmid
Contact: Dr. Jen Chatfield
Email: jen@drjenthevet.com
Canine Specialist - DOUBLE
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Canine Wilderness Emergency First Aid
Presenter: Pet Emergency Academy
Contact: Amy D'Andrea
Caring for Your Senior Dog or Cat
Presenter: Pet Safety Crusader
Contact: Denise Fleck
Email: petsafetycrusader@gmail.com
Certified Canine Esthetician
Presenter: Wisconsin Pet Stylists
Contact: Chris Sertzel
Chat with the Chatfields Podcast - Ep 26: Diabetes is not a death sentence! Tips for diabetic pet owners
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
Chat with the Chatfields Podcast - Ep 28: Does dog park = cess pool? How to safely enjoy the dog park!
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
Chat with the Chatfields Podcast - Ep 29: Holy otitis! Ear infections in pets
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
Choosing the best bedding for your business Why pet bedding is important and what to look for when making the right choice for your business
Presenter: Kuranda
Contact: Beth Klein
Email: Beth@kuranda.com
City Adventures and Outback Escapades: How to Transform any Dog Walk, in ANY Location into an Exciting, Enriching, Engaging Experience for your Canine Charge
Presenter: The Pet Biz Wiz
Contact: Dominic Hodgson
Email: dom@petbizwiz.com
Click! Developing Rewards-Based Pay for your Operations Team
Presenter: IBPSA
Contact: Jennifer
Client Care Counselor Education Series
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: susan@thedoggurus.com
Client Relations Best Practices
Presenter: PACCC
Contact: PACCC
Email: stephanie@pawandorder.ca
Common HR Pitfalls: How to Avoid Fines and Lawsuits
Presenter: Brandon Hess
Contact: Brandon Hess
Communication Skills for Pet Care Professionals
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: susan@thedoggurus.com
Confessions from an Online Marketer: Learn the Secrets of the Big Dogs to Grow Your Pet Care Business
Presenter: Bay Leaf Digital
Contact: Tory Smith
Email: tsmith@bayleafdigital.com
CPR/First Aid, Dog Body Language and Communication
Presenter: Henderson Pet Resort Paws University
Contact: Leslea Villigan
Creating a Feasibility Study and Business Plan In Order to Obtain Financing for your Pet Care Facility
Presenter: IBPSA
Contact: Nancy
Creating a Puppy Program for Your Pet Care Facility
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: susan@thedoggurus.com
Creating an Employee Wellness Program to Attract and Retain
Presenter: Brandon Hess
Contact: Brandon Hess
Creating Magic – Delivering a Shareworthy Customer Experience
Presenter: Summer Jelinik
Contact: Summer Jelinik
Crisis Communication Management & Disaster Preparedness
Presenter: IBPSA
Contact: Jodi
Crucial Concepts in Dog Behavior & Training
Presenter: James Dunbar
Contact: James Dunbar
Email: dunbarjam@gmail.com
Culture Killers: Stop making excuses for the people you’d never rehire! - Kelli Dodds
Presenter: IBPSA Confrerence
Contact: Carmen Rustenbeck
Email: Carmen@ibpsa.com
Customer Experience Factor and Your Culture (Joe Zuccarello
Presenter: Paragon
Contact: Joe Zucarello
Email: joez@petsmv.com
Customer Service Basics
Presenter: Fetch Find
Contact: Melanie Jansen
Email: melanie@fetchfind.com
Customer Service Basics
Presenter: PackPro
Contact: Mallory Poirier
Email: mkpoirier89@gmail.com
Cyber Attacks - The Good, The Bad, and Nothing In Between
Presenter: SwiftPet
Contact: Andy Smit
Email: asmit@swiftpet.com
Data Driven Decision Making for Pet Care Professionals
Presenter: Gingr
Contact: Brittany Hobson
Email: bhobson@gingrapp.com
Daycamp
Presenter: PackPro Masterclass
Contact: Mallory Poirier
Email: mkpoirier89@gmail.com
Daycare & Boarding Basics
Presenter: Fetch Find
Contact: Melanie Jansen
Email: melanie@fetchfind.com
Dead Man Walking: Realistic Succession Planning (Tues)
Presenter: IBPSA
Contact: Jennifer Wolf Pierson
Deal or no deal: should you let private equity sniff your butt (or look at yoour numbers)?
Presenter: ODDball
Contact: John Maresh
Email: liz@yorkbarkandplay.com
Decompression in Pets and Professionals
Presenter: PACCC Webinar
Contact: Jamie Engerdahl
Demand is down and competition is up: proven digital marketing strategies to implement right away
Presenter: ODDball
Contact: Duane Carey
Email: liz@yorkbarkandplay.com
Design a Marketing Plan to Attract and Retain Clients and Employees
Presenter: Stephanie Shipley
Contact: Stephanie Shipley
Email: stephanie@pawandorder.ca
Design and Maintain Panel IBPSA 2022 - Jeff Adney
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Designing a Sales Funnel in Your Pet Business
Presenter: PetBizGURU
Contact: Janie Budnick
Email: petsitterguru@gmail.com
Disaster Planning for Pet Professionals
Presenter: Pet Safety Crusader
Contact: Denise Fleck
Email: petsafetycrusader@gmail.com
Discover an Easy Tool that Reduces Staff Drama and Improves Productivity
Presenter: Crystal Canine
Contact: Susan Briggs
Discovering your new manager
Presenter: ODDball
Contact: Rob VanCraenenbroeck
Email: liz@yorkbarkandplay.com
Dog Daycare Marketing Blueprint
Presenter: Over Dog Digital
Contact: Fernando Camacho
Email: fern@overdogdigital.com
Dog Daycare Playgroup Management - Sam Burton
Presenter: PackPro Masterclass
Contact: Mallory Poirier
Email: mkpoirier89@gmail.com
Dog Daycare Staff Training
Presenter: Over Dog Digital
Contact: Fernando Camacho
Email: fern@overdogdigital.com
Dog Evaluations Online Course
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: karyn@thedoggurus.com
Dog Handler Academy Employee Training Monthly Membership Program
Presenter: Dog Handler Academy
Contact: Eve Molzhon
Email: doghandleracademy@gmail.com
Dog Handler Academy Employee Training Monthly Membership Program - WE HAVE THIS AND THE INDIVIDUAL COURSES - DOUBLE?
Presenter: Dog Handler Academy
Contact: Eve Moltzon
Email: doghandleracademy@gmail.com
Dog Handler Academy Module 601
Presenter: Dog Handler Academy
Contact: Eve Molzhon
Email: doghandleracademy@gmail.com
Dog Handler Academy's Business Culture 101
Presenter: Dog Handler Academy
Contact: Eve Molzhon
Email: doghandleracademy@gmail.com
Dog Handler Academy's Business Marketing 101
Presenter: Dog Handler Academy
Contact: Eve Molzhon
Email: doghandleracademy@gmail.com
Dog Handler Academy's Dog Handler to Day Trainer Course
Presenter: Dog Handler Academy
Contact: Eve Molzhon
Email: doghandleracademy@gmail.com
Dog Housing Solutions: Pros & Cons and Trends
Presenter: Greg Taylor
Contact: Greg Taylor
Dog Training for Pet Pros
Presenter: Fetch Find
Contact: Melanie Jansen
Email: melanie@fetchfind.com
dogbiz Dog Walking Academy
Presenter: Veronica Boutelle
Contact: Veronica Boutelle
Email: veronica@dogbizsuccess.com
Doug Sandler - From Now to WOW! Creating WOW Customer Service
Presenter: Doug Sandler
Contact: Doug Sandler
Ecosystem of a Pet Resort (Gingr)
Presenter: PACCC
Contact: Amy Hillis
Email: chair@paccert.org
Effective Communications skills between staff and clients
Presenter: Owners of Dog Daycare
Contact: Sherry Acanfora-Ruohomaki
Email: sherry@facetscg.com
Elevating Canine Care: How to Implement the Five Pillars of Enrichment into Dog Daycare
Presenter: The Pet Biz Wiz
Contact: Tim Jackson
Emergency Preparedness Program
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Emotional Intelligence. How to Leverage EQ in your Pet Care Business.
Presenter: Beth Cherryholmes Miller
Contact: Beth Cherryholmes Miller
Employee Development & Succession Planning
Presenter: Stephanie Shipley
Contact: Stephanie Shipley
Email: stephanie@pawandorder.ca
Employee Feedback and Engagement
Presenter: PACCC
Contact: Best Practices #2
Email: chair@paccert.org
Employee Policies that Protect Your Business
Contact: DHA Business Leadership Summit
Empower, Engage, and Excel: Strategies for Motivating Staff, Enhancing Communication, and Leading Effectively
Presenter: Dog Handler Academy Business Leadership Summit
Contact: Amy Hillis
Engage Your Clients: Social Media Workshop for Pet Daycare and Boarding
Presenter: Dog Handler Academy Business Leadership Summit
Contact: Joe Meyers
Enhancing Your Enrichment Daycare With Creative Activity Schedules
Presenter: IBPSA
Contact: Kari Campbell
Enrichment vs Exercise – How to Teach Pet Owners the Difference (and why I rarely walk my dogs)
Presenter: The Pet Biz Wiz
Contact: Amy Smith
Ep 26: Diabetes is not a death sentence! Tips for diabetic pet owners
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
Ep 31: Tips for dining out with your dog!
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
Ep 33: Top 10 pet poisons!
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
Ep 36: Let's get INTEGRATED! What's integrated medicine?!
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
Ep 37: Differentials - Top 5 most fascinating articles from 2022
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
Ep 39: A veterinary photographer's tips for great pet pics!
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
Ep 39: A veterinary photographer's tips for great pet pics!
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
Ep 40 : Paws on the Ground: The Heroic Work of Urban Search and Rescue Dogs
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
Ep 42: Purrfectly Snotty: Understanding Cat Upper Respiratory Infection
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
Ep 44:Paws and Policies: Navigating the world of pet insurance
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
Ep.43: Fowl Play: veterinarians talk biosecurity and backyard chickens
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
Ep.45:Revolutionizing Veterinary Medicine: Exploring the Benefits of Mucosal Vaccine Technology
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
Ep.46.Mission Rabies: The Global Fight Against Canine Rabies and How You Can Help
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
Episode #148 - BENEFITS OF LEARNING CANINE BODY LANGUAGE WITH SUSAN BRIGGS
Presenter: Social Dog
Contact: Cindi Carter
Episode 120 - The Scoop on Your Dog's Puke
Presenter: Social Dog
Contact: Cindie Carter
Episode 122 - Preventing Matts in Your Dog's Fur
Presenter: Social Dog
Contact: Cindie Carter
Episode 133 - How To Balance Your Dog's Gut
Presenter: Social Dog
Contact: Cindie Carter
Episode 16 - How to Prepare Your Pets for a Disaster
Presenter: Social Dog
Contact: Cindie Carter
Essential Leadership + Managing Poor Performers for Pet Care Leaders - Dan Poirier
Presenter: PackPro Masterclass
Contact: Mallory Poirier
Email: mkpoirier89@gmail.com
Expectation vs. Reality. The Real Deal about Working in Pet Care - Fern Camacho
Presenter: IBPSA Confrerence
Contact: Carmen Rustenbeck
Email: Carmen@ibpsa.com
Facts & Fiction About Pet Resort Social Media Use Across North America
Presenter: Mark Sherman
Contact: Mark Sherman
Fear Free Boarding & Daycare Certification Program
Presenter: Fear Free Pets
Contact: Lex Becker
Fear Free for People + Change Management & Implementation
Presenter: Fear Free
Contact: Lexington Becker - Fear free
Email: lbecker@fearfreepets.com
Fear Free Groomer Certification Program
Presenter: Fear Free Pets
Contact: Lex Becker
Fear Free Pet Sitter Certification Program
Presenter: Fear Free Pets
Contact: Lex Becker
Fear Free: One Size Doesn’t Fit All: Creating Tailored Fear Free Toolboxes for Unique Shelter Cases
Presenter: Fear Free
Contact: Lexinton Becker - Fear Free
Email: lbecker@fearfreepets.com
Feline Fundamentals
Presenter: Fetch Find
Contact: Melanie Jansen
Email: melanie@fetchfind.com
Feline Pet Care Provider Certification
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Feline Pet Care Specialist Certification
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Ferret Pet Care Specialist
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Fetch the Good Life by Operating a Sustainable Pet Business
Presenter: The Dog Gurus
Contact: Susan Briggs & Robbin Bennett
Email: susan@thedoggurus.com
Fights, Bites, and When Things Don't Go Right
Presenter: Steven Parker
Contact: Steven Parker
Filling the Void: Strategies for Driving Demand at Underperforming
Presenter: Amy Hillis
Contact: Amy Hillis
Filling your grooming schedule by mastering your rebooking process
Presenter: Dave Campanella
Contact: Dave Campenella
FLEXIBLE CLEANING EQUIPMENT OPTIONS FOR YOUR DESIGN.
Presenter: Health Technologies
Contact: Mel Forbes
Flooring solutions to accommodate flex spaces.
Presenter: Terwisscha
Contact: Jeff Adney
For Real For Reel: How to Create Compelling Instagram Reels (Karlyn Ankrom)
Presenter: Oh Snap! Social
Contact: Karlyn Ankrom
Email: hello@ohsnapsocial.com
From Chaos to Clarity:Mastering labor Costs in Pet Care (Sean Felty)
Presenter: ODD Ball
Contact: Rayne Reitnauer (ODD Ball)
Email: rayne@coldnoselodge.com
From Concept to Clicks: Crafting Compelling Social Media Videos One Step At a Time
Presenter: Owners of Dog Daycare
Contact: Joe Meyers
Email: joe@sharemarketing.agency
From Guesswork to Signals: Reading the Pricing Trends Shaping Dog Care
Contact: DHA Business Leadership Summit
From ideas to action: implementing what we've learned
Presenter: ODDball
Contact: Eve Molzhon
Email: liz@yorkbarkandplay.com
From Leads to Leashes in the door: How Automation & Custom AI Transforms Prospects into Loyal Clients and More Money
Presenter: Dog Handler Academy Business Leadership Summit
Contact: Sherry Boyer
From nose to tail: comprehensive planning for your business
Presenter: ODDball
Contact: Scott Schrank & Irina McGrath
Email: liz@yorkbarkandplay.com
From Novice to Pro: Building Your Pet Business with Legal Confidence
Presenter: Canadian Pet Care Professionals
Contact: Erika Godwin
Email: hello@petcareprocanada.ca
Fully Staffed: Reality or Make-believe?
Presenter: Owners of Dog Daycare
Contact: Dan Poirier
Email: dpoirier91@gmail.com
Fur and Finances: Unlocking Funding for Pet Care Facilities
Presenter: Dog Handler Academy Business Leadership Summit
Contact: Claire Cronin & Jacqueline Pait
Getting There: Building the Business You Dreamed Of
Presenter: PawLoyalty
Contact: Garrett Tadlock
Giulio Ferrari - Adaptability in Business in an Ever-Changing Market
Presenter: Giulio Ferrari
Contact: Giulio Ferrari
Give them something to YAP about. Custom client experiences that wow your client are insta worthy and profitable
Presenter: Angela Hazuda Meyers
Google Isn't Enough Anymore
Presenter: PACCC/Nehmedia
Contact: Nehmedia/PACCC Hosted
Google Marketing & Lead Generation: What Actually Worked in 2025 and Will Fuel Success in 2026! - Duane Carey
Presenter: PackPro Masterclass
Contact: Mallory Poirier
Email: mkpoirier89@gmail.com
Goose Presentation
Presenter: PackPro Masterclass
Contact: Mallory Poirier
Email: mkpoirier89@gmail.com
Got Zoom Fatigue?
Presenter: PACCCC Best Practices
Contact: Jamie Engerdahl
Email: paccc.ceu@gmail.com
Grooming and Retail Trends and Approaches
Presenter: Chris Miller
Contact: Chris Miller
Grow Your Brand with These 15 Simple Marketing Tactics
Presenter: John Seal
Contact: John Seal
Growth Mindset: Be Curious, Not Judgmental.
Presenter: Owners of Dog Daycare
Contact: Rayne Reitnauer
Email: rayne@coldnoselodge.com
Guinea Pig Pet Care Provider
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Guinea Pig Pet Care Specialist
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Habits for Business Success and a Balanced Life
Presenter: Dog Handler Academy Business Leadership Summit
Contact: Rob Van Craenenbroeck & Sandra Noworul
Hard to Hear Truth about Regulations in the Pet Care Services Industry
Presenter: PACCC
Contact: Amy Hillis/Stephanie Shipley
Email: stephanie@pawandorder.ca
Healthy Building, Healthy Business: How Your Pet Care Facility Impacts the Pets, Your Staff, and Your Bottom Line
Presenter: IBPSA
Hiring a Dog Trainer from Within Your Organization
Contact: DHA Business Leadership Summit
Hiring for In-Home Pet Professionals
Presenter: PetBizGURU
Contact: Janie Budnick
Email: petsitterguru@gmail.com
Hiring Using Marketing Tactics (Caleb Larkin)
Presenter: ApplicantPro
Contact: Caleb Larkin
Email: caleb@applicantpro.com
How do you know if Cash is King
Presenter: Bill Hilis
Contact: Bill Hillis
How to achieve Surface Cleaning & Disinfecting
Presenter: Health Technologies
Contact: Mel Forbes
How to Avoid Pet Tragedies in Your Pet Care Business
Presenter: PACCC Webinar
Contact: Susan Briggs
Email: susan@thedoggurus.com
How to be more efficient and safer with grooming with Gingr
Presenter: PACCC
Contact: Jamie Engerdahl
How To Be OSHA Compliant In Grooming and Kennels
Presenter: Benjamin Day
Contact: Benjamin Day
Email: benjaminlday@sbcglobal.net
How to be Your Dog's Superhero Audio Book
Presenter: The Pet Biz Wiz
Contact: Dominic Hodgson
Email: dom@petbizwiz.com
How To Boost Your Bottom Line By Providing Quality Pet Nutrition
Presenter: Sarah Rivas
Contact: Sarah Rivas
How to Choose the Best Pet Care Professional
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: robin@thedoggurus.com
How to Create a Dog School Program
Presenter: Dog Handler Academy
Contact: Eve Molzhon
Email: doghandleracademy@gmail.com
How to Disnify Your Pet Business
Presenter: Pet Biz Marketing Limited
Contact: Dominic Hodgson
How To Disnify Your Pet Business Audiobook
Presenter: The Pet Biz Wiz
Contact: Dominic Hodgson
Email: dom@petbizwiz.com
How to enhance your business through enrichment-based grooming
Presenter: Samantha Palya
How to Fail a Dog Without Alienating the Owners and Other Difficult Conversations
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: susan@thedoggurus.com
How to get more new client calls from Google
Presenter: Market Hardware
Contact: Doug Schatz
How to negotiate to get your way. Learn the art of negotiations from a Small Business Attorney
Presenter: ankhi-Krol Law
Contact: Shahrina Ankhi-Krol
Email: info@ankhikrollaw.com
How to Package, Present and Promote Highly Profitable Enrichment Experiences that Clients are Queuing Up to Buy
Presenter: The Pet Biz Wiz
Contact: Dominic Hodgson
Email: dom@petbizwiz.com
How to Prevent Respiratory Illness and Outbreaks in Your Facility
Presenter: Aerapy, LLC
Contact: Annette Uda
Email: auda@aerapy.com
How We Reduced Turnover by 62% and Kept It That Way
Presenter: Owners of Dog Daycare
Contact: Amy Hillis
HR for entrepreneurs: powerful skills for HR and risk management in small business
Presenter: ODDball
Contact: Meg Krinke
Email: liz@yorkbarkandplay.com
IBPSA Webinar - Not Assigned
Presenter: IBPSA
Contact: Carmen Rustenbeck
Email: Carmen@ibpsa.com
IBPSA Webinar - Not Assigned
Presenter: IBPSA
Contact: Carmen Rustenbeck
Email: Carmen@ibpsa.com
IBPSA Webinar - Not Assigned
Presenter: IBPSA
Contact: Carmen Rustenbeck
Email: Carmen@ibpsa.com
IBPSA Webinar - Not Assigned
Presenter: IBPSA
Contact: Carmen Rustenbeck
Email: Carmen@ibpsa.com
IBPSA Webinar - Not Assigned
Presenter: IBPSA
Contact: Carmen Rustenbeck
Email: Carmen@ibpsa.com
Impact Your Environment, Without Breaking Your Budget
Presenter: Fear Free
Contact: Lexington Becker - Fear free
Email: lbecker@fearfreepets.com
Implementing Daycare 2.0: A Win for the Dogs, Your Team & Your Profits,
Presenter: The Dog Gurus
Contact: Susan Briggs/Robin Bennett
Email: susan@thedoggurus.com
Improving Profitability using Technology, Automation & Personalization
Presenter: PawLoyalty
Contact: Garrett Tadlock
Infectious Disease Management Certification
Presenter: Merck
Contact: Ulrike Mccray
Email: Ulrike.mccray@merck.com
Inspiring a more productive and profitable grooming process at your facility
Presenter: Dave Campanella
Contact: Dave Campenella
Introducing a New Dog Into The Daycare Environment
Presenter: Fear Free
Contact: Lexington Becker
Email: lbecker@fearfreepets.com
Introduction to Enrichment-Based Programming
Presenter: Canadian Pet Care Professionals
Contact: Sherri Canjar
Intuitive Healing for Pets and Pet Care Professionals
Presenter: Meow, Bark and Board
Contact: Stacy Jessen
Email: stacy_jessen@yahoo.com
Is Drop Off Day Training Right For You?
Presenter: Owners of Dog Daycare
Contact: Abigail Witthauer
Email: Abigail@roverchase.com
Is your brand protected? Intellectual property law for your pet business
Presenter: ankhi-Krol Law
Contact: Sharina Anki-Krohl
Email: info@ankhikrollaw.com
It's Not Just Playing with Puppies
Presenter: Rich Schlatter
Contact: Rich Schlatter
Email: rich@k9resorts.com
It's Not Just Playing with Puppies! The Employee Retention Solution
Presenter: IBPSA
Contact: Rich Schlatter
It’s Game Time! Leadership Lessons from a Former Pro Female Football Player
Presenter: Jan Spence
Contact: Jan Spence
Jamie Migdal - One Size Does Not Fit All: How to Customize Your Staff Training, Education and Professional Development
Presenter: FetchFind
Contact: Jamie Migdal
Email: jamie@fetchfind.com
July 2026 PACCC orientation for new certificants
Presenter: PACCC
Contact: Current chair or vice chair - hosted by PACCC
Just say it! Stop staff issues before they start! (Dan Spangler)
Presenter: A Dog's Dream, LLC.
Contact: Dan Spangler
Email: dan@adogsdreamnc.com
Keep Your Eye On the Ball...How to Stay Focused in a World Full of Distractions
Presenter: Dog is Good
Contact: Gila Kurtz
Email: gila@dogisgood.com
Key Note: Dr. Rick Goodman - The Solutions Oriented Leader: How To Achieve World Class Results, This session is based on his newest book.
Presenter: Rick Goodman
Contact: Dr. Rick Goodman
Key Three Elements of Every Successful Grooming Business
Presenter: Paragon
Contact: Joe Zucarello
Keynote IBPSA 2022
Presenter: Jenifer Chatfield
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
Keynote JAX 2017: Innovate and Engage New Solutions for Growing Your Sales
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Keynote Session: The Art of Humor for Enhanced Communication
Presenter: Dog Handler Academy Business Leadership Summit
Contact: Lisa David Olson
Labor Efficiency (June 25th)
Presenter: IBPSA
Contact: carmen Rustenbeck
Email: carmen@IBPSA.com
Leadership & Team Management
Presenter: PackPro
Contact: Mallory Poirier
Email: mkpoirier89@gmail.com
Leading with your Strengths (Schwanda Flowers)
Presenter: First Financial Bank
Contact: Schwanda Flowers
Email: sflowers@ffb1.com
Leading Your Customers Through Change
Presenter: Stephanie Shipley
Contact: Stephanie Shipley
Email: stephanie@pawandorder.ca
Legislation and Agency Challenges in the Pet Care Service Industry
Presenter: IBPSA
Contact: Mark
LEGISLATION AND HOW YOU AND YOUR BUSINESS CAN STAY AHEAD OF THE CURVE
Presenter: Jenn Dahinten
Contact: Jenn Dahinten
Email: JENN@ROYALPETSHOTEL.COM
Lessons Learned and the New Normal
Presenter: Aerapy
Contact: Annette Uda
Email: annette@petairapy.com
Let’s Talk Dog Behavior: A Foundation for Transparent Client Communications
Presenter: Kari Campbell
Contact: Kari Campbell
Email: kari@dogtired.com
Let’s Walk! The Keys to a Successful Dog Walking Business Part 1
Presenter: Veronica Boutelle
Contact: Veronica Boutelle
Email: veronica@dogbizsuccess.com
Let’s Walk! The Keys to a Successful Dog Walking Business Part 2
Presenter: Veronica Boutelle
Contact: Veronica Boutelle
Email: veronica@dogbizsuccess.com
Life Outside the Litterbox, 2.0
Presenter: Pet Tech
Contact: Thom Somes
Email: pettech@mac.com
Living in the growth zone - a tactical action plan to bring harmony to life and business
Presenter: ODDball
Contact: Brandon Jeter
Email: liz@yorkbarkandplay.com
Lost Pet Protocol and Prevention
Presenter: Jennifer van Garderen
Contact: Jennifer van Garderen
Managing Geriatric and Special Needs Pets
Presenter: The Dog Gurus
Contact: Charlotte Biggs
Email: charlotte@thedoggurus.com
Marketing & Engagement (September 24th)
Presenter: IBPSA
Contact: carmen Rustenbeck
Email: carmen@IBPSA.com
Marketing Calendar Workshop
Presenter: Amy Hillis
Contact: Amy Hillis
Mastering Your Customer Journey, A Goodness Wins Course
Presenter: Paramount Success Group
Contact: Lori Davis/Lisa Carroll
Membership Models: Build brand loyalty, creative passive income, and give your clients an exceptional experience!
Presenter: Amber Burckhalter
Contact: Amber Burckhalter
Mission Possible: Operating Your Business
Presenter: Applause your Paws
Contact: Jess Okon
Email: jess@applauseyourpaws.com
Moving From Where You Are Now To Where You Want To Go (Opening Keynote)
Presenter: IBPSA
Contact: Fernando Camacho
Mysterious Respiratory Illness and CIRDC
Presenter: PACCC
Contact: Amy Hillis
Email: chair@paccert.org
Nails & Ears Technician Program
Presenter: Paragon
Contact: Joe Zuccarello
Email: joez@petsmv.com
Navigating the Evolving Landscape of Small Business Administration Loans
Presenter: PACCC/FFB
Contact: Victoria Hollis
Email: vhollis@ffb1.com
New Dog Evaluation Course - DOUBLE
Presenter: PackPro
Contact: Mallory K. Poirier
Email: mkpoirier89@gmail.com
Niche Daycare Services: Improve Care Quality and Grow Revenue!
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: susan@thedoggurus.com
No Going Back: The Now and Future of Infection Control in Animal Care
Presenter: Aerapy
Contact: Annette Uda
Email: annette@petairapy.com
No its not how they're Raised (Trish McMillan)
Presenter: ODD Ball
Contact: Rayne Reitnauer (ODD Ball)
Email: rayne@coldnoselodge.com
No More Excuses: Build an Asset, Not a Dumpster Fire - Teija Heikkilä
Presenter: IBPSA Confrerence
Contact: Carmen Rustenbeck
Email: Carmen@ibpsa.com
Odor Control, Turf and Floor Care Cleaning Tips Designed for Pet Boarding and Daycare Businesses
Presenter: Health Technology
Contact: Laura Camarillo
Email: LCamarillo@htproducts.net
On Leash, Off Leash, Indoors or Outdoors? A Dog Walkers and Pet Sitters Enrichment
Presenter: The Pet Biz Wiz
Contact: Amy Smith
Email: dom@petbizwiz.com
One KPI to Rule Them All: How to master productvity, eliminate employee overspend, and maximize profits
Presenter: Dog Handler Academy Business Leadership Summit
Contact: Sean Felty
Online Pet First Aid Course
Presenter: Dr. Olga Lynn
Contact: Olga Lynn
Email: hello@drolgalynn.com.au
OSHA's Hazard Communication Standard Revision & The Pet Service Industry
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
PACCC December Best Practices
Presenter: PACCC
Contact: Jamie Engerdahl
Email: jamieengerdahl@gmail.com
PACCC Item Development Guidelines Webinar
Presenter: PACCC w/ PTC
Contact: PACCC Chair or Vice Chair
PACCC Orientation - January 2023, May 2023, January 2024
Presenter: PACCC
Contact: Amy Hillis
PackPro Training: Group Management Course, Body Language Course, & Customer Service Basics
Presenter: PackPro Training
Contact: Mallory Poirier
Email: mkpoirier89@gmail.com
Personalised Enrichment: The Future of Dog Daycare
Presenter: The Pet Biz Wiz
Contact: Allison Jacobs and Kristen Perrus
Pet Care Boot Camp
Presenter: ABC Pet Resort and Spa
Contact: Jennifer Wolf-Pierson
Email: jennifer@abcpetresort.com
Pet Care Pros Unite - Providing a Support Network for Dogs with Separation Anxiety
Presenter: Nee Kang
Contact: Nee Kang
Email: kangnee999@yahoo.com
Pet Care Provider Education Series
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: susan@thedoggurus.com
Pet First Aid & CPCR For Pet Care Professionals
Presenter: Pet Safety Crusader
Contact: Denise Fleck
Email: petsafetycrusader@gmail.com
Pet First Aid & CPR - DOUBLE
Presenter: PackPro
Contact: Mallory K. Poirier
Email: mkpoirier89@gmail.com
Pet First Aid & CPR Class for professionals
Presenter: Madison Warner
Contact: Madison Warner
Email: woof@petrescueutah.com
Pet First Aid & CPR for Professionals
Presenter: Ready Pet Education
Contact: Madison Warner
Email: info@readypeteducation.com
Pet First Aid and CPR
Presenter: Susan Rutledge
Contact: Susan Rutledge
Email: artfromclay@gmail.com
Pet Guru College Enrichment Counselor Knowledge & Skills Training
Presenter: The Dog Gurus
Contact: Susan Briggs & Robin Bennet
Email: susan@thedoggurus.com
Pet Loss and Grief
Presenter: Wolfie's Wish
Contact: Erica Messer
Email: Erica@wolfieswish.com
Pet Travel Updates: Perspectives and Guidance from a CDC-Approved Animal Care Facility
Presenter: Sami Engle Price
Contact: Sami Engle Price
Email: sengle@penderpetretreat.com
PetCPR+ Certification
Presenter: Pet Emergency Education/ Pet Emergency Academy
Contact: Amy D'Andrea
Email: info.petemergency@gmail.com
Planning for Your Pet's Future: What To Do If Something Happens To You
Presenter: The Law Offices of Hoyt & Bryan
Contact: Peggy Hoyt
Email: peggyh@mypetwill.com
Policies & Standards: Knowing Your Ground Rules
Presenter: Canadian Pet Care Professionals
Contact: Erika Godwin
Email: hello@petcareprocanada.ca
Policies, Practices & Protection. Does your Handbook have what it takes?
Presenter: EmployerESource
Contact: Wendy Christie
Email: hrassociatesusa@gmail.com
Positive Reinforcement: It's for People Too
Presenter: Jess Zellmer
Contact: Jess Zellmer
Potential Hazzards for Dog Daycare Operations and OSHA's Onsite consultation Program (Garrett Rea)
Presenter: ODD Ball
Contact: Rayne Reitnauer (ODD Ball)
Email: rayne@coldnoselodge.com
Pre-Conference - Knowing and Increasing the Value of Your Business
Presenter: Pet|Vet M&A, Sales & Advisory
Contact: Teija Heikkila
Email: teija@petvetsales.com
Pre-Conference: Emergency Preparedness Plan Workshop
Presenter: IBPSA
Contact: Ben Day
Pre-Conference: Playbook for Success (formerly Design/Build)
Presenter: IBPSA
Contact: Jeff Adney, et al
Prepurchased - not assigned
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
Prepurchased - not assigned
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
Prepurchased - Not assigned
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
Prepurchased - Not assigned
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
Prepurchased - not assigned
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
Preventing Slips, Trips. and Falls Training Program
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Pricing & Profitability in Your In-Home Pet Business
Presenter: PetBizGURU
Contact: Janie Budnick
Email: petsitterguru@gmail.com
Proactive Profitability in Today's Economy Master Class
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: susan@thedoggurus.com
Profit Network Member Workshop
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: susan@thedoggurus.com
Profit Network Member Workshop Fall 2022
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: susan@thedoggurus.com
Profit Network Workshop
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: susan@thedoggurus.com
Profit Network Workshop
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: susan@thedoggurus.com
Profit Network Workshop
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: susan@thedoggurus.com
Profit Network Workshop 2021 On here 2x w/ different CEU values
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: susan@thedoggurus.com
Profit Network Workshop by The Dog Gurus
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: susan@thedoggurus.com
Profit Network Workshop Fall 2021
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: susan@thedoggurus.com
Profit Network Workshop Fall 2023
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: susan@thedoggurus.com
Profit or Quit: The Brutal Truth About Pet Business Profitability - Garret Tadlock
Presenter: IBPSA Confrerence
Contact: Carmen Rustenbeck
Email: Carmen@ibpsa.com
Profitable Reservations: Harmonizing the Power of AI and Personalized Communication (Tues)
Presenter: IBPSA
Contact: Lori Davis
ProPetHero Pet First Aid & CPR Certification
Presenter: Cara Armour
Contact: Cara Armour
Email: cara.armour@protrainings.com
Protect Your Brand, Expand Your Business
Presenter: Ankhi-Krol Law
Contact: Shahrina Ankhi-Krol
Protect Your Pet Boarding Business Brand on Social Media (Tues)
Presenter: IBPSA
Contact: Shahrina Ankhi-Krol
Protecting Pets and People: Preventing & Managing Zoonotic Diseases in Veterinary & Boarding Facilities
Presenter: Fear Free / Sami Engle Price
Contact: Sami Engle Price
Email: sengle@penderpetretreat.com
Protecting your business when cancel culture strikes
Presenter: Paramount Success Group
Contact: Lori Davis
Providing Quality Boarding Care
Presenter: The Dog Gurus
Contact: Charlotte Biggs
Email: charlotte@thedoggurus.com
Puppy Training 101
Presenter: Dog Handler Academy
Contact: Eve Molzhon
Email: doghandleracademy@gmail.com
Purrfect Protection: Preventing & Managing Feline Respiratory Disease in Veterinary & Boarding Facilities
Presenter: Fear Free / Sami Engle Price
Contact: Sami Engle Price
Email: sengle@penderpetretreat.com
Q&A Ask a Vet anything with the Chatfield's!
Presenter: PACCC
Contact: Jamie Engerdahl
Quick Thinking for Crucial Conversations
Presenter: Dog Handler Academy Business Leadership Summit
Contact: Lisa David Olson
Rabbit Pet Care Specialist
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Rabies: Prevention, Exposure Management & Public Health with Dr. Michelle Chang, DVM, MPH
Presenter: PACCC
Contact: Current chair or vice chair - hosted by PACCC
Rebound, Rebuild, Recover Virtual Conference
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: susan@thedoggurus.com
Recent Trends in the Pet Care Industry
Presenter: PACCC webinar
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Recruiting, Hiring, Training, & Retaining - Mallory Poirier
Presenter: PackPro Masterclass
Contact: Mallory Poirier
Email: mkpoirier89@gmail.com
Reduction of stress levels and mitigation of nuscance behaviors without the use of fear, pain, or intimidation
Presenter: Tabitha Davies
Contact: Tabitha Davies
Reiki Levels 1 and 2 Certifications for Pets and Pet Care Professionals
Presenter: Stacy Jessen
Contact: Stacy Jesson
Reservation Specialists: Deep Dive into Driving Profits
Presenter: 100Group
Contact: Garrett Tadlock
Email: garret@pawloyalty.com
Resilience is Not a Word
Presenter: Stephanie Shipley
Contact: Stephanie Shipley
Email: stephanie@pawandorder.ca
Revenue Tails: How to optimize price without harming customer relationships
Presenter: IBPSA
Contact: Chris Tilson
Ride or Die. Creating a career path for every size business to develop a team that stays
Presenter: Dog Gurus
Contact: Anna Radle
Email: anna@fieldstoneanimalinn.com
Rinse + Repurpose Content: Save Time and Sanity by Developing Social Media Content from Collateral You Already Have
Presenter: Karlyn Akrom
Roll Into a New Market: Mobility-Challenged Pets (Tues)
Presenter: IBPSA
Contact: Kate Titus
Safety First In the Kennel and Grooming Salon
Presenter: Benjamin Day
Contact: Benjamin Day
Email: benjaminlday@icloud.com
Safety-Back Safety & Lifting - DOUBLE
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Safety-Cold & Heat Stress Program - DOUBLE
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Safety-Cyber Security - DOUBLE
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Safety-Emergency Action Plan - DOUBLE
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Safety-Ergonomics - DOUBLE
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Safety-Fire Safety Program - DOUBLE
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Safety-Hazard Communication including GHS - DOUBLE
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Safety-Hearing Conservation Program - DOUBLE
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Safety-IBPSA Safety Manual - DOUBLE
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Safety-Preventing Slips, Trips, and Falls - DOUBLE
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Safety-Workplace Violence Prevention - DOUBLE
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Separation Anxiety in Dogs-- It takes a village.
Presenter: Tracy Krulik
Contact: Tracy Krulik
Setting Up Behaviour Pateients for success away from home (Amanda Erik Schwartzwalder)
Presenter: ODD Ball
Contact: Rayne Reitnauer (ODD Ball)
Email: rayne@coldnoselodge.com
Should you add a training program? Important considerations for daycares
Presenter: ODDball
Contact: Liz Randall
Email: liz@yorkbarkandplay.com
Small Business Tax Efficiency : Practical strategies and Q and A (Brian Boyd)
Presenter: ODD Ball
Contact: Rayne Reitnauer (ODD Ball)
Email: rayne@coldnoselodge.com
SMART Dog Park. Better for Dogs. Better for People
Presenter: Beth Cherryholmes Miller
Something In the Air: Infection Control and Prevention to Protect Your Pet Care Facility
Presenter: Aerapy
Contact: Annette Uda
Email: annette@petairapy.com
SOP's a Practical Guide to take Control of time , training and team efficiency (Jenn Dahinten)
Presenter: Jenn Dahinten
Contact: Jenn Dahinten
Email: Jenn@royalpetshotel.com
Space Planning & Capacity Utilization (October 29th)
Presenter: IBPSA
Contact: carmen Rustenbeck
Email: carmen@IBPSA.com
Staff Safety: Adult CPR, AED, and First Aid Training Program
Presenter: IBPSA
Contact: Ben Day
Email: benjaminlday@sbcglobal.net
Staffing Systems to Protect the Business (July 30th)
Presenter: IBPSA
Contact: carmen Rustenbeck
Email: carmen@IBPSA.com
State of the Industry 2018 Conference
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
State of the Industry, Carmen Rustenbeck, IBPSA
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
State of the Industry/Panel Discussion
Presenter: IBPSA
Contact: Carmen Rustenbeck, et al
Stephanie Shipley - Impementing a Canine Enrichment Program in Your Facility
Presenter: Stephanie Shipley
Contact: Stephanie Shipley
Email: stephanie@pawandorder.ca
Strategic Leadership: How to Successfully Roll Out Your Enrichment Program
Presenter: The Pet Biz Wiz
Contact: Amy Hillis
Striving for Excellence in the Pet Care Services Industry
Presenter: The Dog Gurus
Contact: Charlotte Biggs
Email: charlotte@thedoggurus.com
Structuring Training Programs in a Daycare Environment
Presenter: Tabitha Davies
Contact: Tabitha Davies
Email: tabitha@allbigcanines.com
Surviving COVID-19-Best Practices for Navigating Uncertain Times
Presenter: Amy Hillis
Contact: Bill & Amy Hillis
Sustainable Self-employment Careers
Presenter: Owners of Dog Daycare
Contact: Jeff Gish
Email: jgish@ucf.edu
Sustainable Staffing Masterclass
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: susan@thedoggurus.com
Suzanne Locker & Jennifer Wolf-Pierson: Retrieve Results! Choosing and Managing the Services You Offer
Presenter: ABC Pet Resort
Contact: Suzanne Locker/Jennifer Wolf Pierson
Swing for the fences: hitting home runs in staff mamagement
Presenter: ODDball
Contact: Julia Canteneda
Email: liz@yorkbarkandplay.com
Take-offs and Landings: Avoiding Turbulence in Staff Transitions
Presenter: Kari Campbell
Contact: Kari Campbell & Peg Banks
Email: kari@dogtired.com
Talent, Brand, and Operations: Breaking Out of the Box
Presenter: Jessica Finnegan
Contact: Jessica Finnegan
Talk Dirty To Me! Sanitation in the Pet Care Industry
Presenter: Health Technology
Contact: Chris/ Mel Forbes
Email: htproductscq@aol.com
Team Building Best Practices
Presenter: PACCC
Contact: PACCC
Email: stephanie@pawandorder.ca
The 3 F’s: Pillars to Innovate and Lead for Success
Presenter: Kinn Inc.
Contact: Alex McKinnon
The ABC's of Healthy Dog Outdoor Spaces (Tim Petsch)
Presenter: Grassworx LLC
Contact: Tim Petsch
Email: tim.petsch@grassworxllc.com
The Aggression in Dogs Master Course
Presenter: Aggresive Dog
Contact: Michael Shikashio
Email: mike@aggressivedog.com
The Chaotic Collective: Nonlinear Social Dynamics in Dog Groups
Presenter: Owners of Dog Daycare
Contact: Bryan Fleming
The Customer Journey: Looking at Your Business Through Your Customer's Eyes
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
The Customer Journey: Looking at Your Business Through Your Customer’s Eyes
Presenter: Jeremy Lowe
Contact: Jeremy Lowe
The Customer Service Kill Box - Brian Remo
Presenter: IBPSA Confrerence
Contact: Carmen Rustenbeck
Email: Carmen@ibpsa.com
The Dog Gurus Summit
Presenter: The Dog Gurus
Contact: Susan Briggs
Email: susan@thedoggurus.com
The Dog Trainers Masterclass Collection
Presenter: The Pet Biz Wiz
Contact: Dominic Hodgson
Email: dom@petbizwiz.com
The Doggy Daycare Membership Blueprint: How To Create Predictable Revenue, Lock-In Client Loyalty and Build a ‘Members Only’ Daycare Business Clients Never Want To Leave
Contact: DHA Business Leadership Summit
The Emotional Side of Behavior w/ Jamie Engerdahl
Presenter: PACCC
Contact: Current chair or vice chair - hosted by PACCC
The Future of Pet Grooming
Presenter: Gingr/Paragon
Contact: Joe Zuccarrello
Email: joez@petsmv.com
The Gray Zone: Managing Risk Before It Becomes an Incident
Presenter: Jennifer Wolf-Pierson
Contact: Jennifer WP
Email: jwolfpierson@gmail.com
The Grooming Balance (Joe Zuccarello)
Presenter: ODD Ball
Contact: Rayne Reitnauer (ODD Ball)
Email: rayne@coldnoselodge.com
The Innovation Mindset: How to Become an Innovator in Pet Care Services
Presenter: Kinn Inc.
Contact: Alex McKinnon
The Legal Leash :Exploring the Evolutionof Pets Beyond Property, and Legal Shifts every Daycare owner should watch (Jessica Schultz)
Presenter: ODD Ball
Contact: Rayne Reitnauer (ODD Ball)
Email: rayne@coldnoselodge.com
The Metrics that Matter (Drew Brinkoetter)
Presenter: ODD Ball
Contact: Rayne Reitnauer (ODD Ball)
Email: rayne@coldnoselodge.com
The Next Frontier of Healthcare: Exploring Options to Meet Employee Needs
Presenter: Todd Newton
Contact: Todd Newton
The Numbers Behind Great Care: Using Data to Drive Smart Decisions
Presenter: Jennifer Wolf-Pierson
Contact: Jennifer WP
Email: jwolfpierson@gmail.com
The one degree difference game plan - a practival system to hep team members implement growth in life and business
Presenter: ODDball
Contact: Brandon Jeter
Email: liz@yorkbarkandplay.com
The Perfect Puppy Project Audio Book
Presenter: The Pet Biz Wiz
Contact: Dominic Hodgson
Email: dom@petbizwiz.com
The role of leaders in preventing diseases
Presenter: Lucas Pantaleon
Contact: Dr Lucas Pantaleon
The Rosetta Bone: Decoding Canine Social Language
Presenter: Khris Berry
Contact: Khris Berry
The Scoop on Poop, Understanding What you cant see (Dr John Beres)
Presenter: ODD Ball
Contact: Rayne Reitnauer (ODD Ball)
Email: rayne@coldnoselodge.com
The Secret to Finding Freedom and Financial Success in Your Pet Business
Presenter: The Dog Gurus
Contact: Susan Briggs & Robbin Bennett
Email: susan@thedoggurus.com
The Secret to Maximizing Your Team’s Engagement, Performance, and Productivity
Presenter: Owners of Dog Daycare
Contact: Derek Matthews
Email: derek@characterquest.com
The subtle cues our pets can give that could be signs of a serious health problem
Presenter: PetTech
Contact: Thom Somes
Email: pettech@mac.com
The time is NOW - Protecting your facility from dog flu (and other infections)
Presenter: Jason Stull
Contact: Jason Stull
The Trinity Effect: Three Layers to Create Legacy Success
Presenter: Jessica Finnegan
Contact: Jessica Finnegan
The Ultimate Pet Business Plan Audio Book
Presenter: The Pet Biz Wiz
Contact: Dominic Hodgson
Email: dom@petbizwiz.com
The Win-Win-Win of Starting a Board & Train Program
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
The Zoo Keepers Enrichment Roundtable
Presenter: The Pet Biz Wiz
Contact: Dominic Hodgson
Email: dom@petbizwiz.com
There Is Safety In the Storm
Presenter: IBPSA
Contact: Ben Day
Email: benjaminlday@sbcglobal.net
This is a Career! Leveraging Paths to Advancement in Well Pet Care
Presenter: ABC Pet Resort
Contact: Jennifer Wolfe-Pierson
Time Is Money: Using Time Studies to Increase Operational Efficiency and Profits
Contact: DHA Business Leadership Summit
TIME TRACKING AND SOP'S - CASE STUDY AND HOW TO
Presenter: Jenn Dahinten
Contact: Jenn Dahinten
Email: JENN@royalpetshotel.com
Timelines and Techniques for Interview Process Best Practices
Presenter: PACCC
Contact: PACCC
Email: stephanie@pawandorder.ca
Timing is everything. How and when to accept outside investments in your pet business
Presenter: FetchFind
Contact: Jamie Demato-Migdahl
Top 10ish toxins affecting dogs and cats
Presenter: Pet Poison Helpline
Contact: Pet Poison Helpline
Top Dollar Dog Trainer Online Course
Presenter: The Pet Biz Wiz
Contact: Dominic Hodgson
Email: dom@petbizwiz.com
Tough Calls: Handling Pet Health Concerns in Well Pet Care
Presenter: Jennifer Wolfe-Pierson
Contact: Jennifer Wolf-Pierson
Tough Calls: Handling Pet Health Concerns in Well Pet Care (Jennifer Wolf-Pierson)
Presenter: Turnkey Inc.
Contact: Jennifer Wolf-Pierson
Email: jennifer@abcpetresort.com
Understanding Your Financials
Presenter: Bill Hillis
Contact: Bill Hillis
Unleash Your Inner Mutt-gyver: Tips. Tricks and Tactics to Help Pet Professionals Deal with Pet Emergency Situations
Presenter: IBPSA
Contact: Arden Moore
Unleashing Potential: Harnessing the Power of Social Media to Grow Your Business
Presenter: Owners of Dog Daycare
Contact: Joe Meyers
Email: joe@sharemarketing.agency
Using Online Technologies to Ensure the Health, Safety & Well-being of Pets in Your Pet Care Facility
Presenter: Gingr
Contact: Andy Gale
Email: andy@gingrapp.com
Using Online Technologies to Increase Revenue, Efficiency, and Customer Loyalty
Presenter: Gingr
Contact: Andy Gale
Using Social Media to Garner Engagement
Presenter: PACCC
Contact: Best Practices #1
Email: chair@paccert.org
Using Software to Make Your Facility Safer
Presenter: PACCC Webinar
Contact: Jessica Zellmer
Email: workingwithpaws@gmail.com
Value of Add-on Services to Your pet Care Business
Presenter: The Dog Gurus
Contact: Charlotte Biggs
Email: charlotte@thedoggurus.com
Value of Add-on Services to Your Pet Care Business
Presenter: The Dog Gurus
Contact: Charlotte Biggs
Email: charlotte@thedoggurus.com
Video Marketing Campaigns
Presenter: Nerd Metrics
Contact: Jody Underhill
Email: jody@nerdmetrics.com
Walk Yourself Wealthy Audio Book
Presenter: The Pet Biz Wiz
Contact: Dominic Hodgson
Email: dom@petbizwiz.com
Walk Yourself Wealthy Online Course
Presenter: The Pet Biz Wiz
Contact: Dominic Hodgson
Email: dom@petbizwiz.com
WE’RE NOT IN FANWOOD ANYMORE TOTO! Going from 1 resort to 177 - Steven Parker
Presenter: IBPSA Confrerence
Contact: Carmen Rustenbeck
Email: Carmen@ibpsa.com
Web Marketing 101: Simple Keys to Unlocking Maximum Profitability
Presenter: Market Hardware
Contact: Doug Schatz
Webinar: Cleaning Protocols - Designed for Pet Boarding and Daycare
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Wellness by SB
Presenter: PackPro Masterclass
Contact: Mallory Poirier
Email: mkpoirier89@gmail.com
What Are the KPIs That Matter and How to Track Them (December 3rd)
Presenter: IBPSA
Contact: carmen Rustenbeck
Email: carmen@IBPSA.com
What Color Is Your Dog? “Personality-based dog training”
Presenter: IBPSA
Contact: Joel Silverman
WHAT EPISODE?
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
WHAT EPISODE?
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
WHAT EPISODE?
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
WHAT EPISODE?
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
WHAT EPISODE?
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
WHAT EPISODE?
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
WHAT EPISODE?
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
WHAT EPISODE?
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
WHAT EPISODE?
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
WHAT EPISODE?
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
WHAT EPISODE?
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
WHAT EPISODE?
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
WHAT EPISODE?
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
WHAT EPISODE?
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
WHAT EPISODE?
Presenter: Chatfield Show
Contact: Jenifer Chatfield
Email: jen@chatfieldshow.com
What is an emergency action plan (eap) & how to create one for your pet business
Presenter: ODDball
Contact: Madison Warner
Email: liz@yorkbarkandplay.com
What is Your End Game?
Presenter: PetBizGURU
Contact: Janie Budnick
Email: petsitterguru@gmail.com
What the Hack? Cyber Safety with Your Pet Care Business
Presenter: IBPSA
Contact: Dan Talbot & Harold Cullum
What's New & Trending in Pet Care Services?
Presenter: The Dog Gurus
Contact: Susan Briggs & Robbin Bennett
Email: susan@thedoggurus.com
What’s working now? A Dog Daycare Owners Roundtable
Presenter: The Pet Biz Wiz
Contact: Dominic Hodgson
Email: dom@petbizwiz.com
Why Enrichment is Essential and The Five Categories of Enrichment Explained
Presenter: The Pet Biz Wiz
Contact: Lucy Starbuck
Email: dom@petbizwiz.com
Why is Scaling Your Business so Hard?
Presenter: Dog Handler Academy Business Leadership Summit
Contact: Catherine Crews
Why is that dog coughing and how do we prevent it?
Presenter: Jenifer Chatfield
Contact: Jenifer Chatfield
Email: jen@drjenthevet.com
Winning in the gig economy: Co-opetition between facility based and in-home pet services
Presenter: Janie Budnick
Contact: Janie Budnick
Work less, vacation more. Setting up SOPs
Presenter: ODDball
Contact: Marti Michalis
Email: liz@yorkbarkandplay.com
Working Through Burnout and Compassion Fatigue
Presenter: JBR Coaching, LLC
Contact: Jennifer Bassman
Email: jennifer@jenniferbassman.com
Working with High FAS Dogs at Home- Reducing Fear While Owners are Away
Presenter: Fear Free
Contact: Lexinton Becker - Fear Free
Workplace Violence Training Program
Presenter: IBPSA
Contact: Carmen Rustenback
Email: carmen@ibpsa.com
Worry Free Walks Audio Book
Presenter: The Pet Biz Wiz
Contact: Dominic Hodgson
Email: dom@petbizwiz.com
You Asked, We Answer: A Pet Care Business Expert Panel
Presenter: IBPSA
Contact: Multiple pet care experts
You Can Be the Master of Any Disaster
Presenter: Sonya Wilson
Contact: Sonya Wilson
Email: hercules@texas.net
You Cannot Flow Through Safety Without Direction
Presenter: IBPSA
Contact: Ben Day
Email: ben@ibpsa.com
You've Gotta Have a Plan What To Do BEFORE the SH*T Hits the Fan (Sonya Wilson)
Presenter: Southpaws Playschool
Contact: Sonya Wilson
Your Moment! Design, Achieve, Sustain
Presenter: ADOGO Pet Hotel
Contact: John Sturgess
Email: jsturgess@adogopethotels.com
Your Numbers are Talking, Are You Listening?
Presenter: Canadian Pet Care Professionals
Contact: Erika Godwin
Email: hello@petcareprocanada.ca
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